Accountability Dashboard
Listening, learning, and reporting back to our community.
The IBR Accountability Dashboard is a transparency tool designed to share key community engagement metrics and hold the program accountable to the public. Information will be updated with the ability to compare data from the start of the program.
Listening
Ongoing and inclusive community engagement is critical to identify a solution that balances differing regional perspectives and best serves the complex needs of the variety of users. Targeted community engagement was conducted from February to mid-March of 2021 using a variety of tools to gather specific feedback on the transportation problems travelers experience related to the Interstate Bridge and understand the community priorities and values that should help shape the program. Additional engagement opportunities will continue throughout the life of the program.
Comments Received
9,100+
January – May 2021
Website Unique Visitors
20,000+
January – May 2021
An anonymous website metric which tracks unique users visiting a website for the first time. For example, when a user goes to a website on Tuesday, then again on Wednesday, these two visits are one unique visitor.
Social Media Followers
1,130+
January – May 2021
Advisory Committee Meeting Engagement
January – May 2021
Live attendance is in reference to committee members, the advisory group members and other attendees. YouTube viewers are those who viewed the meeting from YouTube either during the presentation or at a later time/date. These numbers are reflective of the advisory group meetings from January-May 2021
Group | Meeting Attendance | YouTube Viewers |
---|---|---|
Executive Steering Group | 467 | 475 |
Equity Advisory Group | 226 | 567 |
Community Advisory Group | 372 | 819 |
Community Events
11
January – May 2021
Community Events are events that are hosted by the program that the community is invited to attend. The events are promoted via the program website, social media, and/or through advertisements.
Community Presentations
33
January – May 2021
Community Presentations are events that the program was invited to present at, such as a neighborhood meeting.
Meetings with Captioning Services
29
January – May 2021
Documents Remediated
210
January – May 2021
Documents that have been modified with an internal tag structure to meet ADA compliance standards and be accessible to individuals using reader assistive technologies.
Website Pages Translated
138
January – May 2021
The Interstate Bridge Replacement Program website is translated into 8 languages using a translation tool.
Multilingual Community Liaison Hours
January – May 2021
The program worked with multilingual community engagement liaisons who are fluent in other languages and deeply connected within their local communities to connect with communities that have been historically marginalized or underrepresented in public transportation projects. The liaisons offered a two-way dialogue in eight languages: Simplified Chinese, Traditional Chinese, Korean, Somali, Spanish, Russian, Ukrainian and Vietnamese. They used an assortment of virtual outlets including social media and cultural/linguistically based apps, resources and newsletters.
Activity | Hours |
---|---|
Introduction | 20 |
Translation | 107 |
Engagement | 212 |
Documents Translated
January – May 2021
Community documents were translated into eight languages derived from the program demographics and input from our Community Liaisons. The languages include Simplified Chinese, Traditional Chinese, Korean, Somali, Spanish, Russian, Ukrainian and Vietnamese.
Medium | Pages Translated | Languages Translated |
---|---|---|
Website | 115 | 8 |
Presentations | 38 | 1 |
Metroquest Survey | 100 | 8 |
Social Media Banners | 8 | 8 |
Factsheets | 56 | 8 |
Learning
Thank you to everyone who participated in our spring 2021 online open house, community survey, virtual briefings, listening sessions, and other outreach avenues. The interest and feedback is truly outstanding. We heard this community wants the transportation problems with the Interstate Bridge addressed, and that you want to be involved in the process to determine the details of an IBR solution!
Transportation Problems
January – May 2021
In a priority ranking exercise, over 9,000 survey respondents ranked their top 3 problems in the program area. The graph demonstrates the number of times a problem was ranked in the top three problems.
Category | Times ranked in top three |
---|---|
Congestion | 6,337 |
Limited Transit | 2,954 |
Earthquake | 3,878 |
Bike/Pedestrian | 1,679 |
Safety | 3,896 |
Freight Movement | 2,354 |
We have heard widespread agreement that the six previously identified transportation problems still exist.
The program will continue to use and update past work to support efficient decision-making, while ensuring that current community priorities and changes since the previous planning effort concluded are reflected as program decisions are made.
Community Briefings
Four virtual community briefings were held between February 18 and February 25, 2021. Three sessions were hosted in English, with both English and Spanish subtitles. One event was hosted exclusively in Spanish including Spanish subtitles. Interactive questions were used to solicit feedback from attendees regarding the program.
Community Briefing Participants
195
January – May 2021
Approximately 195 participants attended the live community briefings. Since these events were
posted on YouTube, more than 200 additional viewers have watched the events.
Three themes emerged from the interactive audience participation:
• Participants are most interested in learning about the program’s process.
• Congestion and reliability are the problems community members experience most in the
program area.
• Community members would like to see additional in-person or virtual events in the future.
Community Briefing Viewers
200+
January – May 2021
Approximately 195 participants attended the live community briefings. Since these events were
posted on YouTube, more than 200 additional viewers have watched the events.
Three themes emerged from the interactive audience participation:
• Participants are most interested in learning about the program’s process.
• Congestion and reliability are the problems community members experience most in the
program area.
• Community members would like to see additional in-person or virtual events in the future.
Priorities
One question asked during the community briefing events, “Which of the following do you view as an important priority to address as we consider options for the Interstate Bridge?” Most (31%) identified reducing traffic congestion as the most important priority.
Priority | % |
---|---|
Reduce congestion | 31 |
Jobs/economy | 8 |
Environmental/climate impacts | 12 |
Road safety | 3 |
Community impacts | 12 |
Multi-modal | 17 |
Earthquake safety | 17 |
Focus and Advisory Groups
The following artistic illustrations were captured live, during group meetings to portray the ideas, reflect the conversations and capture the sentiments shared.
They are not representative of future solutions.
What we've heard and how we're responding
We have heard that equity is a priority to the community.
We have heard that people want to be involved in shaping the program.
We have heard climate considerations are important to the community.
Reporting
The program will continue to share accountability reports and develop additional reporting metrics. The most recent accountability reports include the 2020 Program Progress Report and Draft Conceptual Finance Plan. The Conceptual Finance Plan provides an early and high-level overview of initial estimated funding and financing needs and potential sources.
Program Timeline
The program is utilizing past work as appropriate to maximize past investment and support efficient decision-making, while also taking into account changes that have occurred since the previous planning process to identify a solution that meets current and future community needs and priorities. The IBR program will work with the community and local, state, federal and tribal partners to complete the following work in the coming years:
- Complete the environmental review process
- Obtain state and federal permits
- Finalize project design
- Develop a finance plan
- Secure adequate funding
- Complete right-of-way acquisition
- Advertise for construction
The program is working with partners to identify what has changed and what design options should be considered through a transparent, data-driven process to address these changes and identify an IBR solution that best meets the needs for the region. The IBR solution will be submitted to federal agency partners at the Federal Highway Administration and Federal Transit Administration as part of a re-evaluation required under the National Environmental Policy Act. The re-evaluation will document the extent of new impacts based on the changes recommended to determine the next steps in the federal environmental process.
Based on the current estimated schedule, the program anticipates beginning the construction phase of the program in 2025. The following chart provides an overview of the target timeline goals for the general buckets of work that need to be completed to begin construction. Community and stakeholder engagement will continue through construction.
Category | Start Date | End Date |
---|---|---|
Program Launch | Fall 2020 | Winter 2021 |
Planning | Fall 2020 | Winter 2022 |
Environmental | Summer 2021 | Winter 2024 |
Pre-Construction | Winter 2024 | Summer 2025 |
Community Engagement | Fall 2020 | Summer 2025 |
Disadvantaged Business Participation Goals
January – May 2021
Disadvantaged Business Enterprise (DBE) are for-profit small business concerns where socially and economically disadvantaged individuals own at least a 51% interest and also control management and daily business operations.
Contractual Obligation | Program Goal | Current Participation |
---|---|---|
15% | 20% | 23% |
Comments received from the interactive survey, online comment form and program email inbox. This does not include the numerous comments and conversations from our Advisory Committee Meetings and Community Meetings.